...enough techno crap...
This saga takes place outside Los Olivos California on a Saturday afternoon. My son and I had been running errands as we usually do. When we got home I sent Charlie off on his chores and I puttered off to get back to mine. I went out to the 'mud room' to rinse the whites and when I turned on the washing machine, no water!
A little background on me. I grew up in Santa Barbara and being a 'city boy' never ever had to deal with something like a well or septic tank. Now that we living the rural life I've had to learn the ins and outs of having your own well and septic tank. We replaced the septic about 10 years ago so it's not much of a problem...yet. The well on the other hand seems to need attention from time to time.
While remodeling our bathroom we decided to install a water tank. Installing one would be more efficient and also supply some gravity fed water in case of a power outage. When we first moved here we saw a few Floyd Wells well service trucks around so I asked around and didn't hear anything bad about them, so I called them and was told the rep in our area would call back. I did this a few times but never got a call from anyone.
One day I was looking at the well pump and pipes trying to make sense of how it worked and noticed a sticker on the power box for A & A Pump & Well Service. A light went on in my head so I called them. They answered the phone right away and within a day the owner was at our house quoting a price for the water tank.
Now back to my problem with no water to do laundry. Over the years we have had to call A & A Pump a few times for things like leaking well pipe, no power (ants had infested the contacts) and a few other water well issues and each time I've learned what to look for and in some cases how to fix the problem myself....like the ants getting into the electronics and mucking them up.
I walked out to the well and tank and saw we had no pressure but heard the tank filling. Ah ha! We'd drained the tank. Thinking I'd solved the mystery I started walking bank when the booster pump came on. Right where the pipe goes underground was a sudden pool of water bubbling out of the ground! It rained the the night before so the muddy ground didn't get any notice.
I knew right away this wasn't something I could fix. I called A & A (their phone number is still on the power box) and after a few rings the owner answers and says he'll have someone out as soon as possible.
In less than an hour a shiny red A & A Pump truck was in our drive way. He got right to work digging out the pipe and sure enough, a root had pushed the pipe enough to break it. The parts to fix it were on the truck and within an hour he had dug out about an 8 foot long trench and was replacing the broken part. He left a short time later, job well done!
I went back to laundry and got dinner started. Very thankful there are still companies out there that take customer service to heart, have motivated and skilled staff, and answer the phone when you need them the most. To this date A & A Pump & Well has been there for us whenever we've needed them, Saturday, Sunday, whenever.
So if you live in Santa Barbara county, have a well or pump, and need the absolute best well and pump service to call give A & A Pump & Well Service a try, you won't be disappointed.
